Effective Date: [07/04/2025]

At Luana’s Cleaning Service, your privacy matters. This Privacy Policy explains how we collect, use, and protect your personal information when you use our services in the state of Tennessee.

1. Information We Collect

We may collect the following types of information:

• Name, address, phone number, and email address
• Billing and payment information
• Service history and preferences
• Any information you voluntarily provide through our website or during service

2. How We Use Your Information

We use your information to:

• Provide and manage cleaning services
• Process payments
• Communicate with you about appointments or changes
• Improve our services and customer experience
• Comply with legal obligations

3. Sharing Your Information

We do not sell your personal information. We may share your data with:

• Payment processors
• Service providers (e.g., scheduling platforms)
• Legal authorities if required by law

All third parties are required to protect your information and use it only for the intended purpose.

4. Your Rights (Under TIPA)

If you are a resident of Tennessee, starting July 1, 2025, you have the right to:

• Know what personal data we collect
• Request a copy of your data
• Ask us to delete your data
• Opt out of the sale of personal information (we do not sell)

You can exercise your rights by contacting us at:
📧 info@luanacleaningservice.com   |   📞 (615) 546 1772

5. Data Security

We use reasonable administrative and technical safeguards to protect your data. However, no system is 100% secure.

6. Cookies and Tracking

Our website may use cookies for performance and analytics. You can disable cookies in your browser settings.

7. Changes to This Policy

We may update this Privacy Policy as needed. Changes will be posted on this page with a revised effective date.

Contact Us
If you have any questions about this Privacy Policy, please contact:
📧 info@luanacleaningservice.com
📞 (615) 546 1772
🏢 4065 Cane Ridge Pkwy Suite 116-G, Nashville, TN 37013, Estados Unidos